Shipping Policy
Last updated: July 2026
Delivery Coverage
We deliver nationwide across Pakistan through our trusted shipping partner: PostEx, dispatching from our warehouse in Lahore, Punjab. We reach all major cities and most smaller towns.
Delivery Charges
- Orders Rs 4,000 and aboveFree Shipping
- Orders Rs 3,000 – Rs 4,00050% off shipping
- Orders below Rs 3,000Standard rate (see below)
Standard delivery rates by zone, billed in 0.5kg slabs:
| Zone | 0–0.5kg | 0.51–1kg | Per extra 0.5kg |
|---|---|---|---|
| Within-City | Rs 100 | Rs 110 | Rs 50 |
| Same Province | Rs 165 | Rs 175 | Rs 70 |
| Province to Province | Rs 175 | Rs 185 | Rs 80 |
- A 35% fuel surcharge is added to the base delivery rate above.
- Packaging is provided free of charge.
- A 16% sales tax applies on top of the delivery, surcharge, and packaging total.
Estimated Delivery Time
- Major cities (Karachi, Lahore, Islamabad) 2–3 business days
- Other cities 3–5 business days
- Remote areas 5–7 business days
Delivery times are estimates and may vary due to weather, holidays, or courier delays.
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp. You can track your parcel through the courier's website.
Questions?
For delivery inquiries, please contact our support team.